Jack in the Box
Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain.
⭐️⭐️
2024-12-04
Before leaving this review, I stopped in at this Jack in the Box location, three times. Each time, I got something different to eat and a different experience. What was consistent though, is their wait time. No matter if there was no one in the drive thru or within the store. It took quite a while before my food was given to me. The first two times I went, the food was fresh and the customer service was good. But the third time, the customer service was okay and my food was cold and stale as if it was waiting for a while before given to me. I couldn't really enjoy my meal like I expected to. It seems like the experience varies based off the time of day, who's working, and how they feel. I don't see myself returning.
⭐️
2025-03-10
Ordered one burger meal and another burger on the app before going to this location during my girlfriend’s lunch break. They told me to pull to the front and they’d bring it out because they were refilling the lemonade. There were only two cars ahead of me who got served and left and one car that came after I was waiting who ordered and got three bags and left. I was waiting for about 30 minutes when I finally went in to check on my food. There were two women at the registers counting money and neither said anything to me until after they counted all of the change another worker looked at me and then walked off. Eventually the lady at the register spoke to me and then asked the manager about my order. My order had apparently been ready but no one brought it out to me even though two other people had gotten their orders brought out to them while I waited. My lemonade was warm not even room temp and my fries were not in the bag. My girlfriend was late getting back to work and then I went back and waited another 10 minutes for fries. Worst fast food experience of my life.
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2024-11-23
Friday 11/22/24 6:00 pm This crew was awesome excellent service I’m very happy with the service I got today even when soda machine wasn’t working lady in red shirt offered to help me she’s extremely nice and professional, Came a few months ago and service was awful.
Jack in the Box
5125 Bosque Blvd, Waco, TX 76710, USA
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