Chick-fil-A

⭐️

2024-12-21

I am an avid reviewer. I am usually leaving a good review 9 out of 10 times, but not tonight. I ordered two meals, which I asked to be bagged separately so that I could take them to different people - and a salad with two family sides and drinks. I noticed they were not bagged separately so they agreed to do it in the store so that I wouldn’t have to do it in my vehicle. During this time, my drinks were given to the car behind me. This worker handed out 2 more orders behind that car. By this time they are handing me back my cold food after re-bagging. I then asked for my drinks and stated that I believe they were given to car behind me, but I prefer new ones. By this time, the worker handing out the food is already bringing the drinks back, as the car behind noticed their drinks were wrong. They then try to hand me the drinks. I clearly stated that I didn’t feel comfortable with that and if they could make my drinks over. How did the other car know that the drinks were wrong? I don’t know if they drank out of them, took their straws out and handed them back. I then see, who looked like an actual store leader taking the drinks and pouring them in different cups after she had asked me to pull forward from the window. I didn’t feel comfortable with that so I didn’t move up. She had went behind the set up at the window thinking that I couldn’t see her. But I was definitely look hard at this point! After I watched her do this and they tried to bring them to me. I explain what I saw and asked that they please remake my drinks. The manager comes and I explain my concern. He then asked me to pull forward. I refused and stated calmly that she lacked integrity and I didn’t trust the situation. I finally received my drinks; soda all on the sides because by this time, the young lady making them is frustrated, which I understand, but who wants used drinks? And I still don’t trust the drinks because her integrity was off from the the jump and she was very upset. Maybe I have trust issues 😂 definitely did at this point. Hats off to the guy who took my order and indicated separate bagging on the order. Only reason why I gave a 3 for atmosphere and he had a great attitude. Highly disappointed and offended at not just the actions of one but also her coworkers who watched her do it. I don’t like spending almost $50 and then receiving that type of service. I pray that they understand my concern and learn from it. I usually receive good service at this location. To top it all off - I have no dressing for my salad 😑

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2024-06-02

Little slower than other Chick-fil-a locations, but remain focused on good customer service. Sad to see a sign on takeout rack that food theft has become an issue.

⭐️

2024-05-11

Thinkntwice before going to this location its not like the rest! I asked for no lettuce and got it no worries I call them talk with a lead he asks I bring the sandwich back up no problem I ask if I can another small fries as my fries will be cold by the time I get back. I guess that was too much to ask needed to check with someone etc and started talking nonsense. If you look closely at the lettuce there's a black discoloration and it smells funny. Chik fil a be better. Seriously sad I've never had a problem with this place but the service from that lead was terrible.