Taco Bell

⭐️

2024-12-14

Not sure what's going on at this location but you order in the drive thru, no one behind you. They then they have you pull around to the double doors and wait. I guess they have a window clock they are trying to cheat? It's the only logical explanation. The person on the headset sounded like they were using a voice to be humorous as well while taking the order.

⭐️⭐️

2024-12-21

I placed a mobile order, that said it would be ready at 7:13 and I arrived at 7:10 to pick up my order. At 7:25 the manager said she wanted to make sure I “was there before she started making my food, so it didn’t get cold”. When I let her know my food was supposed to be ready nearly 20 minutes ago, she just said she knew and that she was slacking. The parking for mobile ordering is called “grab and go”, with the idea that your food is ready when you get there and you can just grab and go. People who ordered at the drive thru speaker after I arrived got their food before me. I’m tired of being put on the back burner for drive thru time efficiency, especially when they’re just pulling the cars around the front. I don’t see the point of a mobile app when the service you get defeats the purpose of the app. I know the fast food industry isn’t easy or glamorous, and I try to be understanding, but to me getting your food 22 minutes after the app said it should be ready is unacceptable.

⭐️

2024-12-06

Order went fine. Then we were asked to pull around the building, which is VERY inconvenient as it requires us to pull around again just to exit. Sat there for 20 minutes waiting for an averagely sized order. People in front of us had small orders. I don't care about your timers or whatever, if you can't sufficiently make my food don't make it at all. I shouldn't have to wait 20 minutes for 4 burritos, 2 quesadillas, and 2 tacos, all of which are VERY easy to make quickly. Disappointing on how often this has happened.