Wendy's

⭐️

2024-09-08

We spent over $40. I remember when I would crave going to Wendy's. Now, the burger patties are dry, the chicken is dry, we got 3 extra fries.. not sure why, at least we didn't pay for them. The lettuce in my apple pecan salad should have been thrown out 2 days ago!! Very nice people.. never going back. I work in the food industry.. some people just don't care anymore.. it's sad. The big bacon double cheeseburger was $8.89!! If other places had been open on a Sunday.. we wouldn't have ended up here .

⭐️

2025-03-07

Unfriendly attitude. Why would you mean mug perfectly polite people when serving them food? Asked for caffeine free Diet Coke, and I have a feeling she didn't care to press the extra button to make it caffeine free, so I'll be sleepless tonight. Employees were seen eating food in the kitchen. My burger had a huge clump of pickles on one side. I was the only person in the drive through, and there was no reason to carelessly throw it together like that. Chick filet was packed, Taco Bell was packed, this place was empty. Now I know why.

⭐️

2025-01-14

My family and I placed a order, got a confirmation message and everything saying they received our order, it was paid for and it was basically just waiting on us to show up to get it. We get there and tell the lady the speaker we had a mobile order with the name, she told us to pull forward, handed us a drink that wasn't even ours and then told us she couldn't find our order. We showed her the confirmation message from their app, sat there and argued that it wasn't in her system or anything. We even checked the address to make sure we were at the right one and she even looked, but continued to still tell us she didn't have our order so we weren't getting our food and had to go figure it out. We pulled over, looked even at the bank history to see if we even got charged. We went back in side, showed the confirmation message again, the order number, bank history and even the receipt of what our order was, they still continued to argue with us (it was mainly the manager that was doing it) saying it wasn't in her system so she couldn't do anything and that we needed a receipt. Eventually when she finally decided to listen to what were saying about having a receipt, said we needed to read it off or the cashier worker wouldn't be able to help, WHICH WE OFFERED TO DO BUT SHE WALKED OFF TO GET THE MANAGER. We said we could read it off, but she instead had us WRITE OUT OUR ORDER ON A PIECE OF PAPER TO TAKE INTO THE BACK. When we finally got our food after an hour of being there, we told the cashier working that one of the drinks was suppose to a large with 2 smalls. She started mumbling under her breath angrily at us. Yeah we got our food but it wasn't even worth it. The nuggets were semi hard, food was semi cold and the drinks were flat right off the bat. Totally not worth the fight. Also before we even got the food, the cashier worker when we were showing her the order and receipt on my phone, she walked off into the back with it, didn't ask or even check if it was okay, just walked away with it. We also some one of the other works doing stuff with the fryers cough into his glove, was eating stuff then started coughing so badly that bodily fluids starting coming out of his mouth and nose. He wiped his face, did some more stuff with food THEN took off his gloves after already touching food. We've had so many issues with this Wendy's even before this incident but this was by far the worse it's ever been there. Actually the worse it's been at any food place we've ever gone to. Some of the most worse attitudes and service my family and I have ever dealt with it. You'd be better going off to a different Wendy's or entirely different food place in general. Not worth the time, money or headache. (It's the Wendy's at 2240 S 1300 E)