Cook Out

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2024-11-01

I polite gave my order and asked for Cajun fries for both sides and they gave me only one side of fries with no seasonings whatsoever and had it spread out to make it look like double fries when it wasn’t and they added way too much salt to the point I couldn’t even eat it. For my second tray , they purposely didn’t give me any sauces after politely telling her which ones I wanted (3 times) even though she had an attitude the entire time, she acted like she couldn’t hear me speaking clearly and politely through the speaker. As I pulled up to the window the two girls were negatively speaking on orders, not just mine but others customers as well. Are they there to give their opinion or take orders in a professional manner? Clearly they need more training or better workers.

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2025-02-06

I'm not sure what the procedure is for toppings on a burger. Judging by my last two visits, they use an entire onion on every one. Either that or I'm confused about the meaning of "lite." The girl at the window was nice enough and the food wasn't bad, but I don't want half of an onion.

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2024-07-31

I love the food here and their tea is always amazing, but how are going to charge me for something I didn't order and then tell me that it was rung up and charged so just take the food? I didn't order the extra food, I don't want the extra food, so I don't appreciate being robbed of the extra money. It's only $3 but that's ridiculous. Good thing someone didn't ring me up for a whole extra combo or I guess I'd just be out the money for an additional meal huh? Edit: Three months later, I come back and give them another shot? Provided with burnt corn dogs. Lovely. Edit: ... no. (7/31/24)