Taco Bell

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2025-03-19

We ordered 2 chicken catina bowls no rice or beans, asked can I just get some extra lettuce he said No but I can charge you extra for it WTH, I psid extra for the lettuce and when the bowl came it looked like normal no extra lettuce, I took it back and showed it to the guy and said where is thecextra lettuce, he said it in there, that's BS, I have had several catina bowls but never with that buffalo hot as Hell sauce which I was unaware of and it ruined the salad taste. Extra green sauce is .20 cents each again WTH these folks are going to run this store out of a job, Go to Kenly Truckstop in NC at Exit 106 off I-95 if you want a quality Cantina Bowl because what we got here was Bullcrap and we will not be back, these Independently owned stores are not working they are worried about their profits over quality food preparation.

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2025-02-18

For some reason the nachos tasted like it had salt poured over them which Is a no no because I suffer from high blood pressure and second I'm not even going to get on the fact how much slow service is when waiting to receive your food if u are dining in smh Alot of times there isn't even but a two to three cars in line and no customers inside so how those this work I'll wait oh I almost forgot taco bell at this location needs to tighten up on the meat portions it's a shame working hard folks get taken advantage of with the small portions this location gives out do better taco bell

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2025-03-04

How is this store still open? Placed an order on the app at 8:51 pm, it said the order would be ready at 9 pm. We decided to go into the store since the drive thru was busier, huge mistake. The order was 1 steak and cheese chrunchwrap sliders, 1 caliente chicken burrito meal, 1 discovery luxe box and 1 steak grilled cheese burrito. I waited 30 mins before asking one of the employees if my order had gone through and was on the screen? The employee said yes it was on the screen over the drive through but hasn't made it over to the other screens. In that 30 mins, 4 people came in and placed an order and left with no problem. About another 15 mins pass, some girl comes in cussing on the phone and then yelling where is her order? Demanding a refund. She started threatening to steal all the mobile orders that were completed. She threatened to steal the cashier register. She said she was going to climb over the counter and beat everyone up. She started calling everyone working there profanities. After her yelling at everyone for 15 mins, she asked for another refund and the manager came up and gave her one. I then asked for a refund aslo. He said he couldn't give me a refund because I placed an order through the app. I asked when my food would be ready since its already been an hour. He said I would get it when I get it, and he doesn't have a time for me. I said okay well I would just like my food then and he said I was trying to make it but now i'm over here talking to you instead of making the food. I said okay well can I please just get my food then. He said you just have to wait. I asked how people can come in and place an order in store and leave within 10 mins of ordering but my order has taken an hour and I still don't have my food. He said that's just how it works. He then told me I need to stop yelling and cursing at him. I never raised my voice or said one cuss word. I said there was just someone in here cursing at everyone and threatening people and they didn't say a word to her, But they are yelling at me. 8 People has come in placed an order and left while i was there. There was also multiple people that had placed door dash, uber eats or mobile orders that had come in and left also. We left without food or a refund. I called tacobell customer service they offered me a refund and one free item. I think that is a tad bizarre for the manager being so rude to not only me but other people in the store.