Sonic Drive-In

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2025-01-21

This place has absolutely the worst employees I have ever had the misfortune of coming across. This is what my food looked like when I got it. Completely flattened and inedible you can't even get it fully out of the package. This is cheese tots like the simplest of things and it's absolutely destroyed.

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2025-01-23

I needed something to eat before going to work. I remember how good their hot dogs are. So I purchased that with fries and drink. The fries are now crinkle fries they were not hot. They were okay. The hot dog was delicious and so was the tea

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2024-09-29

This is the first time I’ve gone to the Sonic and received such poor service. I placed a mobile order. After realizing that the additional items I requested, which was bacon and jalapeños, were not on the burger. I returned to the drive-through window. I deliberately pulled a piece of the bread off the sandwich because I did not want them to present me with the same sandwich after it was re-handled by the staff. Upon returning to the window, I was told that they could not remake the burger or refund me. I had never heard of such a policy at Sonic. I presented my receipt and advised them that I paid for the additional items and they were left off the sandwich. The person at the drive-through window again refused to remake my sandwich at which time I asked for the manager. The manager came to the window And reiterated that the sandwich could not be remade and that I could not be refunded. I advised her that that was unacceptable. At which time she snatched the receipt from my hand and said she would remake the burger and asked me to pull over to a stall. I sat at the window waiting for her to come back to ask her why she felt the need to snatch the receipt from me. After She returned to the window because I had not moved, and there was a line behind me I asked her why she snatched the receipt and she shoved the receipt back at me and told me to call corporate to get me a refund because she was refusing to serve me at that point. I proceeded to sit at the drive-through Continually Blocking the additional customers until I got someone on from the telephone number on the line to guarantee me a refund which took an additional 10 minutes. This is the worst service I’ve ever received at this restaurant and I have faithfully patronized it for over six years now. Needless to say, I will not be returning. I understand they are overworked. I understand that they may even be underpaid, but at no time was I rude or did I present myself as a problem or mistreat the staff. She was rude for no reason and for her to be the manager was abhorrent! That burger that I ordered was nine dollars. And that’s nine dollars of my hard earned money.