Jack in the Box

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2025-03-04

UPDATE : I loaded Jack in the box app on my phone and thought I'd order the food before I got there. Well it didn't work out. The app wouldn't work correctly . So I went inside and ended up even after the guy helping me. I had to pay for it there at the counter and it was $5.38 more to paint the counter than on the app was very dissatisfied !!! I live at the high prices right now. Jack in the box. If you do their survey on the receipt it's buy one get one and I'm in love with the croissants 😎❣️

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2025-01-11

I had gone into the store with my receipts to show them they cannot be scanned into the app to redeem rewards. I have over 400 points I cannot use because their receipts do not print the barcode at this location. The scanner code is worthless to redeem rewards. They are aware of the problem and don't care. The male boss, Alec, yells at customers and refuses to help. He will treat you like garbage and tell you to go to another location. Also, when they forget food in your order and tell you to return to come get it, you will be treated like a criminal. Alec accused me of coming back twice to claim my lost food. I would never do that. He never bothered checking with the manager who was working at the time. I normally go to Jack in the Box at least two times a week. Until now. Today we left and went next door to Jimmy Johns. After years of being a loyal customer, I am not okay with being falsely accused by an irate bully or being scammed by a rewards program that can't be collected on. I also do not understand how this store gets away with refusing to adhere to the terms of the app. This is the store on Sunset (Fred Meyers Shopping) in Renton with very little business. Now you know why. There's a dictator running the location. Ironically, I understood every word he was saying in Spanish to his staff including telling one of the girls to lie and say I'd already been there before to pick up my food. I had not. He assumed I did not speak or understand him. Such horrible service. Sad because the rest of the crew and the food is great. He ruins it for everyone.

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2025-03-01

They don't keep up with inventory they run out of food and don't tell u. The food is hot and good when they do have it available. There needs to be better communication concerning inventory running out of food. I would not recommend no dish to try because there may not be any food from selling out not keeping up with inventory reporting it before food gets low