Jack in the Box

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2024-11-26

I ordered a 6 piece French toast and requested 3 syrups…..I received 1 syrup for my 6 piece French toast order. Now I could understand if my request wasn’t specific but I asked for the amount I know it takes for me to eat my 6 French toast sticks. With random locations closing down all over Washington you’d think they could at LEAST accommodate my request, my total was close to $20 and now I’m giving 1 star because a simple request couldn’t be accommodated. Edited to add: There were only 4 sticks after all maybe this explains being given 1 syrup……

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2025-03-10

I stood at the register for over 5 minutes waiting for one of the three employees to come and take my order. This is not the first time this has happened, this is not the fifth time this has happened. This Jack In The Box by far has the worst customer service. Please hire employees that actually care about customer service, considering they work in the food and hospitality industry.

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2025-01-16

Ah, the employees, such paragons of respectability, each one a shining example of customer service… *if* your standards are dismal. As for the food? It’s nothing short of an insult to the very notion of cuisine—a mere pretense of sustenance, masquerading as something edible. And then, to cap off this farce, they close at 10 PM instead of the civilized hour of midnight. But of course, when you point this out, they argue that they are in the right, as though their decision were a matter of divine decree. And as if this all weren’t absurd enough, they still accept your mobile order after closing. One must wonder if they simply take delight in serving mediocrity, wrapped in the guise of convenience.