Zip's Drive In

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2025-03-13

I had a great experience at Zips in Spokane Valley! The service was excellent, the woman who took my order was super helpful and kind. The wait was minimal, just a few minutes, and my food came out hot and fresh. I honestly don’t understand why some of the reviews for this place are negative because my visit was a solid 5-star experience. In fact, if you look closely, you’ll see plenty of 5-star reviews, which I think speaks volumes. I have a gluten allergy, and they made sure what I ordered was safe for me, which I really appreciate. That extra level of care made a big difference. Plus, this was my first drive-thru burger experience in years, and it did not disappoint! I’ll definitely be coming back. Big thanks to the team for great service and fresh, delicious food!

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2025-01-14

If you want to feel like nobody cares about your food or the money you're spending or the product that they're delivering this is definitely the restaurant that you want to go to. If you want to be treated with disdain by management as they roll their eyes not believing you. Then this is the place to go to. If you want to get all the way home and then have to go all the way back to the restaurant just to argue with the server about what you ordered even though it's on the receipt this is the place to go to. If you want to be completely disappointed with Zips go to this location. It used to be my favorite place to go to but not anymore.

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2023-09-12

I was really excited to try Zips especially because this location has gluten free buns. They seemed understaffed so had to wait a while to get my food. I paid just over $30 for two meals and they weren’t anything too spectacular. The fries had no seasoning and the burgers could’ve used more sauce. It was nice getting the opportunity to have a fast food burger since they offered gluten free.