Carl’s Jr.

⭐️

2025-02-01

Worst Carl's restaurant I've ever been in. After I did my app order and drove to pick it up I was told the coffee machine was broken,this is the third time they've made an excuse for not having coffee. My biscuits and gravy were cold and served in a cardboard chicken strip box,not the normal container. No utensils in bag,no utensils in lobby had to wait for employee because she was outside smoking. It's no wonder it was empty when I walked in it smelled like an outhouse. All the other fast food restaurants on 3rd avenue were busy ,like normal. Not Carl's .This location and the employees are an embarrassment to Carl's jr Follow up: I responded to the link Carl's provided in their response to this review, nothing happened. They said the location management would " reach out" didn't happen. Carl's obviously dosent care about customer service at all

⭐️

2025-02-26

We waited over 15 minutes for someone to come to the counter, there was a line forming, food took nearly 20 minutes to come out, then the chicken patty was tiny and overcooked on the original chicken sandwich the staff were arguing during our whole visit. Worse than I could have imagined

⭐️⭐️⭐️

2025-03-16

Had a homeless person approach me while I was waiting in the drive-thru. Thankfully the employee saw him and waved him away. Arrived at 10:20ish am and ordered a breakfast hamburger. It was very dry and messy, the tater tots were nice and hot and salty but the problem was they tasted like extremely old oil. The sprite tasted like carbonated water. The only reason I gave it any stars was because I was grateful for the employee who helped me with the order. He was very friendly and helpful.