Jack in the Box

⭐️

2025-01-20

I’ve always been a fan of Jack in the Box’s 2-for-$3 Jr. Chicken Sandwiches, but I’ve noticed a significant decline in their quality over time. Initially, these sandwiches were well-prepared, with the right balance of ingredients, but lately, it feels like care and effort have been completely overlooked. For example, in the past, the sandwiches had a reasonable amount of mayonnaise. However, now it seems like employees are trying to stretch the last bit from a jar rather than opening a new one. This results in a barely-there smudge of mayonnaise, which severely impacts the quality and taste of the product. As a customer, this is unacceptable and not reflective of the standards Jack in the Box claims to uphold. Unfortunately, my most recent experience has left me extremely disappointed. It feels like the pendulum has swung the other way — perhaps due to feedback from other customers about the lack of mayonnaise. This time, my sandwiches were slathered with an overwhelming, excessive amount of mayonnaise, to the point where it was almost inedible. This isn’t just a minor issue; it shows a lack of consistency and care in food preparation. The photos I’ve attached clearly illustrate the problem. It feels as though a disgruntled employee may have decided to “overcompensate” for previous complaints, but the result is still far from acceptable. This level of inconsistency damages the reputation and trust customers have in Jack in the Box’s food quality. Whoever is managing this location needs to take immediate action. Proper training and quality control measures should be implemented to ensure staff prepare food to a consistent standard. Customers deserve better than this hit-or-miss experience, and I hope these concerns are addressed promptly.

⭐️⭐️

2025-02-21

The only good thing about this jack in the box location is the jack in the box food. This location is the absolute slowest jack in the box I’ve ever been to. I always wait at least 15 minutes for my food whenever I go here. They always mess up my order typically forgetting items. I have yet to ever interact with their staff without them being rude. And not to point any specific fingers but I once went to this restaurant with my African American friend and they said she had to show her id when she went to pay with card but every time I go they never ask for my card no matter the explanation why they did. This location absolutely sucks, the only reason I go to it is the proximity to my home but I rarely go it since it’s neighbors are more reliable and provide better service.

⭐️⭐️⭐️

2025-03-17

We were there for lunch. Not too busy. Plenty of seating. Food was greasy. We all had burgers. The counter lady was great, but we ended up missing a burger and had to go back to counter with receipt.